Impactos del ocultamiento del conocimiento y del síndrome no inventado aquí en la orientación estratégica hacia la digitalización
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Keywords
Gestión del conocimiento, Transformación Digital;, Innovación Digital, Sabotaje de Conocimiento.
Resumen
Objetivo: evaluar el impacto del Síndrome No Inventado Aquí (SNIA) en el Ocultamiento del Conocimiento (OC) y en la Orientación Estratégica hacia la Digitalización (OED). A su vez, buscar cerrar la brecha de investigación de no madurez del constructo ocultamiento de conocimiento de los empleados. Método: es un estudio correlacional con enfoque cuantitativo de corte trasversal. Se recolectó la información a través de una encuesta estructurada compuesta por 17 ítems. Fue aplicada a noventa (90) empresas manufactureras y de servicios. Los hallazgos se analizaron mediante ecuaciones estructurales. Resultados: se encontró que el síndrome “no-inventado-aquí” afecta positivamente el ocultamiento de conocimiento haciéndose el tonto y el ocultamiento de conocimiento razonado. Y el ocultamiento de conocimiento haciéndose el tonto afecta
negativamente la orientación estratégica hacia la digitalización. Conclusiones: El síndrome “no inventadoaquí” influye positivamente en el ocultamiento evasivo como un tipo de ocultamiento de conocimiento, no
se puede aceptar. El síndrome “no-inventado-aquí” influye positivamente en el ocultamiento razonado como un tipo de ocultamiento de conocimiento, se puede aceptar. Finalmente, ocultar el conocimiento fingiendo ignorar el conocimiento solicitado influye negativamente en la orientación estratégica hacia la digitalización.
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Adams, P., Bodas Freitas, I. M., & Fontana, R. (2019). Strategic orientation, innovation performance and the moderating influence of marketing management. Journal of Business Research, 97, 129–140. https://doi.org/10.1016/j.jbusres.2018.12.071
Allen, T., Katz, R., Grady, J. J., & Slavin, N. (1982). Project and Functional Managers. R&D Management, 18(4), 295–308. https://doi.org/10.1111/j.1467-9310.1988.tb00605.x
Antons, D., & Piller, F. T. (2015). Opening the black box of “not invented here”: Attitudes, decision biases, and behavioral consequences. Academy of Management Perspectives, 29(2), 193–217. https://doi.org/10.5465/amp.2013.0091
Ardito, L., Raby, S., Albino, V., & Bertoldi, B. (2021). The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance. Journal of Business Research, 123, 44–56. https://doi.org/10.1016/j.jbusres.2020.09.022
Arias-Perez, J., Alegre, J., & Villar, C. (2019). Triggering Open Innovation Processes Through Organizational Emotional Capability and Rival’s Absorptive Capacity Orientation. IEEE Transactions on Engineering Management, 1–11. https://doi.org/10.1109/tem.2019.2955439
Arias-pérez, J., & Lozada, N. (2018). Capacidad de innovación de producto y desempeño innovador: efectos moderadores de síndromes organizacionales 1. Revista Venezolana de Gerencia, 23(81), 235–252. https://doi.org/10.31876/revista.v23i81.23478
Arias-Pérez, J., Perdomo-Charry, G., & Castaño-Ríos, C. (2017). Not-Invented-Here Syndrome And Innovation Performance: The Confounding Effect Of Innovation Capabilities As Organisational Routines In Service Firms. International Journal of Innovation Management, 21(1), 1–20. https://doi.org/10.1142/S1363919617500360
Bai, L. (2020). A Review of Knowledge Hiding Behavior. 427(Icssed), 407–410. https://doi.org/10.2991/assehr.k.200331.085
Benitez, E., da Costa, M. B., Baierle, I. C., Schaefer, J. L., Benitez, G. B., do Santos, L. M. A. L., & Benitez, L. B. (2021). Expected impact of industry 4.0 technologies on sustainable development: A study in the context of Brazil’s plastic industry. Sustainable Production and Consumption, 25, 102–122. https://doi.org/10.1016/j.spc.2020.07.018
Branscombe, N. R., Wann, D. L., Noel, J. G., & Coleman, J. (1993). In-Group or Out-Group Extemity: Importance of the Threatened Social Identity. Personality and Social Psychology Bulletin, 19(4), 381–388. https://doi.org/10.1177/0146167293194003
Canto Ortiz, J., & Moral Toranzo, F. (2005). El sí mismo desde la teoría de la identidad social. Escritos de Psicología - Psychological Writings, 7, 59–70.
Černe, M., Hernaus, T., Dysvik, A., & Škerlavaj, M. (2017). The role of multilevel synergistic interplay among team mastery climate, knowledge hiding, and job characteristics in stimulating innovative work behavior. Human Resource Management Journal, 27(2), 281–299. https://doi.org/10.1111/1748-8583.12132
Černe, M., Nerstad, C. G. L., Dysvik, A., & Škerlavaj, M. (2014). What goes around comes around: Knowledge hiding, perceived motivational climate, and creativity. Academy of Management Journal, 57(1), 172–192. https://doi.org/10.5465/amj.2012.0122
Clagett, R. (1967). Receptivity to Innovation - Overcoming N.I.H [Master’s Thesis, Massachusetts Institute of Technology]. https://dspace.mit.edu/bitstream/handle/1721.1/42453/23987857-MIT.pdf?sequence=2&isAllowed=
Connelly, C. E., Černe, M., Dysvik, A., & Škerlavaj, M. (2019). Understanding knowledge hiding in organizations. Journal of Organizational Behavior, 40(7), 779–782. https://doi.org/10.1002/job.2407
Connelly, C. E., & Zweig, D. (2015). How perpetrators and targets construe knowledge hiding in organizations. European Journal of Work and Organizational Psychology, 24(3), 479–489. https://doi.org/10.1080/1359432X.2014.931325
Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. (2012). Knowledge hiding in organizations. Journal of Organizational Behavior, 33(1), 64–88. https://doi.org/10.1002/job.737
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An Interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
De Araújo Burcharth, A. L., & Fosfuri, A. (2015). Not invented here: How institutionalized socialization practices affect the formation of negative attitudes toward external knowledge. Industrial and Corporate Change, 24(2), 281–305. https://doi.org/10.1093/icc/dtu018
Dell, C. O., & Gray, С. J. (2014). If only we knew what we know : Identification and transfer of internal best practices. California Management Review, 40(3), 154–174. https://doi.org/https://doi.org/10.2307/41165948
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational Images and Member Identification. Administrative Science Quarterly, 39(2), 239. https://doi.org/10.2307/2393235
Gatignon, H., & Xuereb, J.-M. (1997). Strategic Orientation of the Firm and New Product Development. Journal of Marketing Research, 34(1), 77–90.
Haas, M. R., & Park, S. (2010). To share or not to share? Professional norms, reference groups, and information withholding among life scientists. Organization Science, 21(4), 873–891. https://doi.org/10.1287/orsc.1090.0500
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hair, J., Hamdollah, R., & Baghaei, P. (2016). Partial least squares structural equation modeling with R. In Practical Assessment, Research and Evaluation (Vol. 21, Issue 1).
Hannen, J., Antons, D., Piller, F., Salge, T. O., Coltman, T., & Devinney, T. M. (2019). Containing the Not-Invented- Here Syndrome in external knowledge absorption and open innovation: The role of indirect countermeasures. Research Policy, 48(9), 103822. https://doi.org/10.1016/j.respol.2019.103822
Hogg, M. A. (2015). To belong or not to belong: some self-conceptual and behavioural consequences of identity uncertainty /Pertenecer o no pertenecer: algunas consecuencias de la incertidumbre identitaria en el autoconcepto y en el comportamiento. Revista de Psicologia Social, 30(3), 586–613. https://doi.org/10.1080/02134748.2015.1065090
Husted, K., & Michailova, S. (2002). Diagnosing and fighting knowledge-sharing hostility. Organizational Dynamics, 31(1), 60–73. https://doi.org/10.1016/S0090-2616(02)00072-4
Jane, W., Graham, B., David, Z., E., C. C., Susan, B., & Sim, S. (2008). Beyond knowledge sharing: Withholding knowledge at work. Research in Personnel and Human Resources Management, 27, 1–37. https://doi.org/10.1016/S0742-7301(08)27001-5
Katz, R., & Allen, T. (1987). Investigating the Not Invented Here (NIH) Syndrome: A Look at the Performance, Tenure, and Communication Patterns of 50 R&D Project Groups: R&D Management. The Journal of Science Policy and Research Management, 2(4), 519–520. https://doi.org/10.20801/jsrpim.2.4_519_2
Mehrwald, H. (1999). Das “Not Invented Here”-Syndrom in Forschung und Entwicklung. 1–278. https://doi.org/10.1007/978-3-663-08337-5
Michailova, S., & Husted, K. (2003). Knowledge-Sharing Hostility in Russian Firms. California Management Review, 45(3), 59–77. https://doi.org/10.2307/41166176
Narver, J. C., & Slater, S. F. (1990). The Effect of a Market Orientation on Business Profitability. Journal of Marketing, 54(4), 20. https://doi.org/10.2307/1251757
Obeidat, B. Y. (2016). The Effect of Strategic Orientation on Organizational Performance: The Mediating Role of Innovation. International Journal of Communications, Network and System Sciences, 09(11), 478–505. https://doi.org/10.4236/ijcns.2016.911039
Parviainen, P., Tihinen, M., Kääriäinen, J., & Teppola, S. (2017). Tackling the digitalization challenge: How to benefit from digitalization in practice. International Journal of Information Systems and Project Management, 5(1), 63–77. https://doi.org/10.12821/ijispm050104
Pearson, C. M., & Porath, C. L. (2005). On the nature, consequences and remedies of workplace incivility: No time for “nice”? Think again. Academy of Management Executive, 19(1), 7–18. https://doi.org/10.5465/ame.2005.15841946
Peng, H. (2013). Why and when do people hide knowledge? Journal of Knowledge Management, 17(3), 398–415. https://doi.org/10.1108/JKM-12-2012-0380
Quinton, S., Canhoto, A., Molinillo, S., Pera, R., & Budhathoki, T. (2018). Conceptualising a digital orientation: antecedents of supporting SME performance in the digital economy. Journal of Strategic Marketing, 26(5), 427–439. https://doi.org/10.1080/0965254X.2016.1258004
Schallmo, D., Williams, C. A., & Boardman, L. (2017). Digital transformation of business models-best practice, enablers, and roadmap. International Journal of Innovation Management, 21(8). https://doi.org/10.1142/S136391961740014X
Serenko, A., & Bontis, N. (2016). Understanding counterproductive knowledge behavior: antecedents and consequences of intra-organizational knowledge hiding. Journal of Knowledge Management, 20(6), 1199–1224. https://doi.org/10.1108/JKM-05-2016-0203
Singh, S. K. (2019). Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding. Journal of Business Research, 97, 10–19. https://doi.org/10.1016/j.jbusres.2018.12.034
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2019). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, September. https://doi.org/10.1016/j.jbusres.2019.09.022
Xiao, M., & Cooke, F. L. (2019). Why and when knowledge hiding in the workplace is harmful: a review of the literature and directions for future research in the Chinese context. Asia Pacific Journal of Human Resources, 57(4), 470–502. https://doi.org/10.1111/1744-7941.12198
Xiong, C., Chang, V., Scuotto, V., Shi, Y., & Paoloni, N. (2019). The social-psychological approach in understanding knowledge hiding within international R&D teams: An inductive analysis. Journal of Business Research, November 2018, 1–12. https://doi.org/10.1016/j.jbusres.2019.04.009
Allen, T., Katz, R., Grady, J. J., & Slavin, N. (1982). Project and Functional Managers. R&D Management, 18(4), 295–308. https://doi.org/10.1111/j.1467-9310.1988.tb00605.x
Antons, D., & Piller, F. T. (2015). Opening the black box of “not invented here”: Attitudes, decision biases, and behavioral consequences. Academy of Management Perspectives, 29(2), 193–217. https://doi.org/10.5465/amp.2013.0091
Ardito, L., Raby, S., Albino, V., & Bertoldi, B. (2021). The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance. Journal of Business Research, 123, 44–56. https://doi.org/10.1016/j.jbusres.2020.09.022
Arias-Perez, J., Alegre, J., & Villar, C. (2019). Triggering Open Innovation Processes Through Organizational Emotional Capability and Rival’s Absorptive Capacity Orientation. IEEE Transactions on Engineering Management, 1–11. https://doi.org/10.1109/tem.2019.2955439
Arias-pérez, J., & Lozada, N. (2018). Capacidad de innovación de producto y desempeño innovador: efectos moderadores de síndromes organizacionales 1. Revista Venezolana de Gerencia, 23(81), 235–252. https://doi.org/10.31876/revista.v23i81.23478
Arias-Pérez, J., Perdomo-Charry, G., & Castaño-Ríos, C. (2017). Not-Invented-Here Syndrome And Innovation Performance: The Confounding Effect Of Innovation Capabilities As Organisational Routines In Service Firms. International Journal of Innovation Management, 21(1), 1–20. https://doi.org/10.1142/S1363919617500360
Bai, L. (2020). A Review of Knowledge Hiding Behavior. 427(Icssed), 407–410. https://doi.org/10.2991/assehr.k.200331.085
Benitez, E., da Costa, M. B., Baierle, I. C., Schaefer, J. L., Benitez, G. B., do Santos, L. M. A. L., & Benitez, L. B. (2021). Expected impact of industry 4.0 technologies on sustainable development: A study in the context of Brazil’s plastic industry. Sustainable Production and Consumption, 25, 102–122. https://doi.org/10.1016/j.spc.2020.07.018
Branscombe, N. R., Wann, D. L., Noel, J. G., & Coleman, J. (1993). In-Group or Out-Group Extemity: Importance of the Threatened Social Identity. Personality and Social Psychology Bulletin, 19(4), 381–388. https://doi.org/10.1177/0146167293194003
Canto Ortiz, J., & Moral Toranzo, F. (2005). El sí mismo desde la teoría de la identidad social. Escritos de Psicología - Psychological Writings, 7, 59–70.
Černe, M., Hernaus, T., Dysvik, A., & Škerlavaj, M. (2017). The role of multilevel synergistic interplay among team mastery climate, knowledge hiding, and job characteristics in stimulating innovative work behavior. Human Resource Management Journal, 27(2), 281–299. https://doi.org/10.1111/1748-8583.12132
Černe, M., Nerstad, C. G. L., Dysvik, A., & Škerlavaj, M. (2014). What goes around comes around: Knowledge hiding, perceived motivational climate, and creativity. Academy of Management Journal, 57(1), 172–192. https://doi.org/10.5465/amj.2012.0122
Clagett, R. (1967). Receptivity to Innovation - Overcoming N.I.H [Master’s Thesis, Massachusetts Institute of Technology]. https://dspace.mit.edu/bitstream/handle/1721.1/42453/23987857-MIT.pdf?sequence=2&isAllowed=
Connelly, C. E., Černe, M., Dysvik, A., & Škerlavaj, M. (2019). Understanding knowledge hiding in organizations. Journal of Organizational Behavior, 40(7), 779–782. https://doi.org/10.1002/job.2407
Connelly, C. E., & Zweig, D. (2015). How perpetrators and targets construe knowledge hiding in organizations. European Journal of Work and Organizational Psychology, 24(3), 479–489. https://doi.org/10.1080/1359432X.2014.931325
Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. (2012). Knowledge hiding in organizations. Journal of Organizational Behavior, 33(1), 64–88. https://doi.org/10.1002/job.737
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An Interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
De Araújo Burcharth, A. L., & Fosfuri, A. (2015). Not invented here: How institutionalized socialization practices affect the formation of negative attitudes toward external knowledge. Industrial and Corporate Change, 24(2), 281–305. https://doi.org/10.1093/icc/dtu018
Dell, C. O., & Gray, С. J. (2014). If only we knew what we know : Identification and transfer of internal best practices. California Management Review, 40(3), 154–174. https://doi.org/https://doi.org/10.2307/41165948
Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational Images and Member Identification. Administrative Science Quarterly, 39(2), 239. https://doi.org/10.2307/2393235
Gatignon, H., & Xuereb, J.-M. (1997). Strategic Orientation of the Firm and New Product Development. Journal of Marketing Research, 34(1), 77–90.
Haas, M. R., & Park, S. (2010). To share or not to share? Professional norms, reference groups, and information withholding among life scientists. Organization Science, 21(4), 873–891. https://doi.org/10.1287/orsc.1090.0500
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hair, J., Hamdollah, R., & Baghaei, P. (2016). Partial least squares structural equation modeling with R. In Practical Assessment, Research and Evaluation (Vol. 21, Issue 1).
Hannen, J., Antons, D., Piller, F., Salge, T. O., Coltman, T., & Devinney, T. M. (2019). Containing the Not-Invented- Here Syndrome in external knowledge absorption and open innovation: The role of indirect countermeasures. Research Policy, 48(9), 103822. https://doi.org/10.1016/j.respol.2019.103822
Hogg, M. A. (2015). To belong or not to belong: some self-conceptual and behavioural consequences of identity uncertainty /Pertenecer o no pertenecer: algunas consecuencias de la incertidumbre identitaria en el autoconcepto y en el comportamiento. Revista de Psicologia Social, 30(3), 586–613. https://doi.org/10.1080/02134748.2015.1065090
Husted, K., & Michailova, S. (2002). Diagnosing and fighting knowledge-sharing hostility. Organizational Dynamics, 31(1), 60–73. https://doi.org/10.1016/S0090-2616(02)00072-4
Jane, W., Graham, B., David, Z., E., C. C., Susan, B., & Sim, S. (2008). Beyond knowledge sharing: Withholding knowledge at work. Research in Personnel and Human Resources Management, 27, 1–37. https://doi.org/10.1016/S0742-7301(08)27001-5
Katz, R., & Allen, T. (1987). Investigating the Not Invented Here (NIH) Syndrome: A Look at the Performance, Tenure, and Communication Patterns of 50 R&D Project Groups: R&D Management. The Journal of Science Policy and Research Management, 2(4), 519–520. https://doi.org/10.20801/jsrpim.2.4_519_2
Mehrwald, H. (1999). Das “Not Invented Here”-Syndrom in Forschung und Entwicklung. 1–278. https://doi.org/10.1007/978-3-663-08337-5
Michailova, S., & Husted, K. (2003). Knowledge-Sharing Hostility in Russian Firms. California Management Review, 45(3), 59–77. https://doi.org/10.2307/41166176
Narver, J. C., & Slater, S. F. (1990). The Effect of a Market Orientation on Business Profitability. Journal of Marketing, 54(4), 20. https://doi.org/10.2307/1251757
Obeidat, B. Y. (2016). The Effect of Strategic Orientation on Organizational Performance: The Mediating Role of Innovation. International Journal of Communications, Network and System Sciences, 09(11), 478–505. https://doi.org/10.4236/ijcns.2016.911039
Parviainen, P., Tihinen, M., Kääriäinen, J., & Teppola, S. (2017). Tackling the digitalization challenge: How to benefit from digitalization in practice. International Journal of Information Systems and Project Management, 5(1), 63–77. https://doi.org/10.12821/ijispm050104
Pearson, C. M., & Porath, C. L. (2005). On the nature, consequences and remedies of workplace incivility: No time for “nice”? Think again. Academy of Management Executive, 19(1), 7–18. https://doi.org/10.5465/ame.2005.15841946
Peng, H. (2013). Why and when do people hide knowledge? Journal of Knowledge Management, 17(3), 398–415. https://doi.org/10.1108/JKM-12-2012-0380
Quinton, S., Canhoto, A., Molinillo, S., Pera, R., & Budhathoki, T. (2018). Conceptualising a digital orientation: antecedents of supporting SME performance in the digital economy. Journal of Strategic Marketing, 26(5), 427–439. https://doi.org/10.1080/0965254X.2016.1258004
Schallmo, D., Williams, C. A., & Boardman, L. (2017). Digital transformation of business models-best practice, enablers, and roadmap. International Journal of Innovation Management, 21(8). https://doi.org/10.1142/S136391961740014X
Serenko, A., & Bontis, N. (2016). Understanding counterproductive knowledge behavior: antecedents and consequences of intra-organizational knowledge hiding. Journal of Knowledge Management, 20(6), 1199–1224. https://doi.org/10.1108/JKM-05-2016-0203
Singh, S. K. (2019). Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding. Journal of Business Research, 97, 10–19. https://doi.org/10.1016/j.jbusres.2018.12.034
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2019). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, September. https://doi.org/10.1016/j.jbusres.2019.09.022
Xiao, M., & Cooke, F. L. (2019). Why and when knowledge hiding in the workplace is harmful: a review of the literature and directions for future research in the Chinese context. Asia Pacific Journal of Human Resources, 57(4), 470–502. https://doi.org/10.1111/1744-7941.12198
Xiong, C., Chang, V., Scuotto, V., Shi, Y., & Paoloni, N. (2019). The social-psychological approach in understanding knowledge hiding within international R&D teams: An inductive analysis. Journal of Business Research, November 2018, 1–12. https://doi.org/10.1016/j.jbusres.2019.04.009
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Dec 17, 2024
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Durango Yepes, C. M., & Arias-Pérez, J. (2024). Impactos del ocultamiento del conocimiento y del síndrome no inventado aquí en la orientación estratégica hacia la digitalización. Desarrollo Gerencial, 16(2), 1–17. https://doi.org/10.17081/dege.16.2.7066
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