Derechos de autor 2024 Investigación e Innovación en Ingenierías
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Evaluación con curvas de operación de métricas Seis Sigma el desempeño de sistemas productivos mixtos
Corresponding Author(s) : Tomas Fontalvo Herrera
Investigación e Innovación en Ingenierías,
Vol. 12 Núm. 1 (2024): Enero-Junio
Resumen
Objetivo: En esta investigación se proponen nuevas curvas de operación de las métricas seis sigma para evaluar el desempeño de un sistema productivo mixto (Serie y en paralelo). Marco teórico: Para lo anterior se utiliza como marco teórico los conceptos de curva de operación, control estadístico de la producción, métricas seis sigma y sistemas de producción mixto. Metodología: se aborda un enfoque heurístico y un análisis de sensibilidad para analizar el comportamiento de los defectos en parte por millón, rendimiento Y, para lo cual se proponen las curvas de operación al variar en rango de 0 a 6 el nivel sigma Z del sistema y de los procesos. Resultados: se muestran que el sistema productivo evidencia como máxima capacidad de desempeño de calidad en términos de sigma los valores de Z 5,25, 5,43 y 5,08 respectivamente para los procesos 1, 5, 6. Conclusión: Se aporta un método innovador que permite monitorear el desempeño de la calidad en condiciones cambiantes, y analizar como incide estos cambios en la reducción de defectos de cualquier sistema productivo
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- Ramírez, J. F., López, V. G., Hernández, S. A., & Morejón, M. (2021). Lean Six Sigma e Industria 4.0, una revisión desde la administración de operaciones para la mejora continua de las organizaciones. Revista Científica Multidisciplinaria, 5(4), 151-168. https://doi.org/10.47230/unesum-ciencias.v5.n4.2021.584
- Tampubolon, S., & Purba, H. H. (2021). Lean six sigma implementations, a systematic literature review. International Journal of Production Management and Engineering, 9(2), 125–139. https://doi.org/10.4995/ijpme.2021.14561
- Widodo, A., & Soediantono, D. (2022). Benefits of the Six Sigma Method (DMAIC) and Implementation Suggestion in the Defense Industry: A Literature Review. International Journal of Social and Management Studies, 3(3), 1–12. https://doi.org/10.5555/ijosmas.v3i3.138
- Niñerola, A., Sánchez-Rebull, M. V., & Hernández-Lara, A. B. (2020). Quality improvement in healthcare: Six Sigma systematic review. Health Policy, 124(4), 438-445. https://doi.org/10.1016/j.healthpol.2020.01.002
- Abdallah, A. (2020) Simulated Six Sigma: A multi response optimization, Quality Engineering, 32(4), 583-594, https://doi.org/10.1080/08982112.2019.1694151
- Madhani, P. M. (2022). Lean Six Sigma deployment in HR: enhancing business performance. International Journal of Human Resources Development and Management, 22(1/2), 75. https://doi.org/10.1504/ijhrdm.2022.121314
- Antony, J. y M. Sony. 2020. Un estudio empírico sobre las limitaciones y las tendencias emergentes de Six Sigma en las organizaciones de fabricación y servicios. Revista internacional de gestión de calidad y confiabilidad 37(3), 470-93. https://doi.org/10.1108/ijqrm-07-2019-0230
- Qayyum, S., Et al. (2020). Managing smart cities through six sigma DMADICV method: A review-based conceptual framework. Sustainable Cities and Society, 72. https://doi.org/10.1016/j.scs.2021.103022
- Zhu, Z., Et al. (2018). Life cycle productions systems in China. Journal of Cleaner Production, 201, 156-168. https://doi.org/10.1016/j.jclepro.2018.08.032.
- Fontalvo-Herrera, T., Morelos-Gomes, J., Garcia, N. (2022 a). Evaluación de la calidad de la producción de pastas comestibles mediante Seis Sigma. Investigación e Innovación en Ingenierías,10(1), 160-177. https://doi.org/10.17081/ invinno.10.1.5696
- Wang, H., Zhang, G., Zhou, S., & Ouyang, L. (2021). Implementation of a novel Six Sigma multi-objective robustness optimization method based on the improved response surface model for bumper system design. Thin-Walled Structures, 167, 108257. https://doi.org/10.1016/j.tws.2021.108257
- Fontalvo-Herrera, T., Delahoz-Domínguez, E., Fontalvo, O. (2022 b). Six Sigma method to assess the quality of the service in a gas utility company. International Journal of Process Management and Benchmarketing, 12(2), 220-232. https://doi.org/10.1504/ijpmb.2022.121628
- Davies, C., Lyons, C., & Whyte, R., optimizing nursing time in a day care unit: Quality Improvement using Lean Six Sigma methodology, International Journal for quality in health care, journal of the international Society for Quality in Heath Care, 31(1), 22-28 (2019). https: //doi.org/10.1093/intqhc/m22087
- John, B. & Subhani, S. M (2020). A modified control chart for monitoring non-normal characteristics, International Journal of productivity and Quality Management, 29(3), 309-320. https://doi.org/10.1504/IJPQM.2020.105990
- Fontalvo, T., Morelos, J., & Garcia, N. (2022 c). Evaluación de la calidad de la producción de pastas comestibles mediante Seis Sigma.
- Investigación e Innovación en Ingenierías, 10(1), 160-177. https://doi.org/10.17081/invinno.10.1.5696
- Olanrewaju, F., Chima, A., & Nnanna, I. (2019). Lean Six Sigma Methodology and Its Application in the Manufacturing Industry – A Review. American Journal of Mechanical and Industrial Engineering, 4(3), 40 https://doi.org/10.11648/j.ajmie.20190403.11
- Da Silva, I. B., Filho, M. G., Luiz, A. O., & Lima junior, O. F. (2019). A new Lean Six Sigma framework for improving competitiveness. Acta Scientiarum Technology, Maringa, 41, e37327. https://doi.org/10.4025/actascitechnol.v41i1.37327
- Kregel, I., Stemann, D., Koch, J., & Coners, A. (2021b). Process Mining for Six Sigma: Utilising Digital Traces. Computers & Industrial Engineering, 153, 107083. https://doi.org/10.1016/j.cie.2020.107083
- Echavez, O. F., Herrera, T. J. F., & Herrera, R. (2021). Evaluation method of the sigma level multidimensional capacity of the service dimensions in a call centre of a telephone company. International Journal of Productivity and Quality Management, 34(3), 319. https://doi.org/10.1504/ijpqm.2021.119787
- Fontalvo, T., Dominguez, E. D., & Fontalvo, O. (2022). Six Sigma method to assess the quality of the service in a gas utility company. International Journal of Process Management and Benchmarking, 12(2), 220. https://doi.org/10.1504/ijpmb.2022.121628
- Fontalvo, T., Dominguez, E. D., & Gonzalez, Y. (2021). A Six Sigma approach to measure service quality in key dependencies of a government ministry. International Journal of Technology Policy and Management, 21(4), 317. https://doi.org/10.1504/ijtpm.2021.119701
- Fontalvo, T., Herrera, R., & Zambrano, J. (2022). Three-phase method to assess the logistics service using Six Sigma metrics,
- Hotelling’s T-square control chart and a principal component capacity indicator. International Journal of Productivity and Quality Management, 35(1), 17. https://doi.org/10.1504/ijpqm.2022.120720.
Referencias
Ramírez, J. F., López, V. G., Hernández, S. A., & Morejón, M. (2021). Lean Six Sigma e Industria 4.0, una revisión desde la administración de operaciones para la mejora continua de las organizaciones. Revista Científica Multidisciplinaria, 5(4), 151-168. https://doi.org/10.47230/unesum-ciencias.v5.n4.2021.584
Tampubolon, S., & Purba, H. H. (2021). Lean six sigma implementations, a systematic literature review. International Journal of Production Management and Engineering, 9(2), 125–139. https://doi.org/10.4995/ijpme.2021.14561
Widodo, A., & Soediantono, D. (2022). Benefits of the Six Sigma Method (DMAIC) and Implementation Suggestion in the Defense Industry: A Literature Review. International Journal of Social and Management Studies, 3(3), 1–12. https://doi.org/10.5555/ijosmas.v3i3.138
Niñerola, A., Sánchez-Rebull, M. V., & Hernández-Lara, A. B. (2020). Quality improvement in healthcare: Six Sigma systematic review. Health Policy, 124(4), 438-445. https://doi.org/10.1016/j.healthpol.2020.01.002
Abdallah, A. (2020) Simulated Six Sigma: A multi response optimization, Quality Engineering, 32(4), 583-594, https://doi.org/10.1080/08982112.2019.1694151
Madhani, P. M. (2022). Lean Six Sigma deployment in HR: enhancing business performance. International Journal of Human Resources Development and Management, 22(1/2), 75. https://doi.org/10.1504/ijhrdm.2022.121314
Antony, J. y M. Sony. 2020. Un estudio empírico sobre las limitaciones y las tendencias emergentes de Six Sigma en las organizaciones de fabricación y servicios. Revista internacional de gestión de calidad y confiabilidad 37(3), 470-93. https://doi.org/10.1108/ijqrm-07-2019-0230
Qayyum, S., Et al. (2020). Managing smart cities through six sigma DMADICV method: A review-based conceptual framework. Sustainable Cities and Society, 72. https://doi.org/10.1016/j.scs.2021.103022
Zhu, Z., Et al. (2018). Life cycle productions systems in China. Journal of Cleaner Production, 201, 156-168. https://doi.org/10.1016/j.jclepro.2018.08.032.
Fontalvo-Herrera, T., Morelos-Gomes, J., Garcia, N. (2022 a). Evaluación de la calidad de la producción de pastas comestibles mediante Seis Sigma. Investigación e Innovación en Ingenierías,10(1), 160-177. https://doi.org/10.17081/ invinno.10.1.5696
Wang, H., Zhang, G., Zhou, S., & Ouyang, L. (2021). Implementation of a novel Six Sigma multi-objective robustness optimization method based on the improved response surface model for bumper system design. Thin-Walled Structures, 167, 108257. https://doi.org/10.1016/j.tws.2021.108257
Fontalvo-Herrera, T., Delahoz-Domínguez, E., Fontalvo, O. (2022 b). Six Sigma method to assess the quality of the service in a gas utility company. International Journal of Process Management and Benchmarketing, 12(2), 220-232. https://doi.org/10.1504/ijpmb.2022.121628
Davies, C., Lyons, C., & Whyte, R., optimizing nursing time in a day care unit: Quality Improvement using Lean Six Sigma methodology, International Journal for quality in health care, journal of the international Society for Quality in Heath Care, 31(1), 22-28 (2019). https: //doi.org/10.1093/intqhc/m22087
John, B. & Subhani, S. M (2020). A modified control chart for monitoring non-normal characteristics, International Journal of productivity and Quality Management, 29(3), 309-320. https://doi.org/10.1504/IJPQM.2020.105990
Fontalvo, T., Morelos, J., & Garcia, N. (2022 c). Evaluación de la calidad de la producción de pastas comestibles mediante Seis Sigma.
Investigación e Innovación en Ingenierías, 10(1), 160-177. https://doi.org/10.17081/invinno.10.1.5696
Olanrewaju, F., Chima, A., & Nnanna, I. (2019). Lean Six Sigma Methodology and Its Application in the Manufacturing Industry – A Review. American Journal of Mechanical and Industrial Engineering, 4(3), 40 https://doi.org/10.11648/j.ajmie.20190403.11
Da Silva, I. B., Filho, M. G., Luiz, A. O., & Lima junior, O. F. (2019). A new Lean Six Sigma framework for improving competitiveness. Acta Scientiarum Technology, Maringa, 41, e37327. https://doi.org/10.4025/actascitechnol.v41i1.37327
Kregel, I., Stemann, D., Koch, J., & Coners, A. (2021b). Process Mining for Six Sigma: Utilising Digital Traces. Computers & Industrial Engineering, 153, 107083. https://doi.org/10.1016/j.cie.2020.107083
Echavez, O. F., Herrera, T. J. F., & Herrera, R. (2021). Evaluation method of the sigma level multidimensional capacity of the service dimensions in a call centre of a telephone company. International Journal of Productivity and Quality Management, 34(3), 319. https://doi.org/10.1504/ijpqm.2021.119787
Fontalvo, T., Dominguez, E. D., & Fontalvo, O. (2022). Six Sigma method to assess the quality of the service in a gas utility company. International Journal of Process Management and Benchmarking, 12(2), 220. https://doi.org/10.1504/ijpmb.2022.121628
Fontalvo, T., Dominguez, E. D., & Gonzalez, Y. (2021). A Six Sigma approach to measure service quality in key dependencies of a government ministry. International Journal of Technology Policy and Management, 21(4), 317. https://doi.org/10.1504/ijtpm.2021.119701
Fontalvo, T., Herrera, R., & Zambrano, J. (2022). Three-phase method to assess the logistics service using Six Sigma metrics,
Hotelling’s T-square control chart and a principal component capacity indicator. International Journal of Productivity and Quality Management, 35(1), 17. https://doi.org/10.1504/ijpqm.2022.120720.